4 reasons for start-ups to outsource IT support

Outsourcing is common place in the business world. Take a look at some of the biggest Fortune 500 companies like IBM and Siemens, both of whom benefit from the knowledge and expertise of other businesses to help them maintain their high standards of operation. However, outsourcing isn’t and shouldn’t be restricted to only those businesses who have already established themselves. Here are a few reasons why start-ups should also consider outsourcing certain duties such as IT support.

Cost
One of the key reasons for start-ups to outsource specific tasks such as IT support is their size. Start ups are typically keen to maintain a small and lean workforce in order to grow. This means that bringing on board their own IT specialist and paying their annual salary can needlessly bloat costs. It often makes more sense to rely on a support company who can provide assistance as and when they are needed.

Expert attention
Adaptability is a great skill to have. Entrepreneurs often excel in turning their hand to a variety of different jobs and can teach themselves the nuances of different aspects of running a business. However, some jobs are best left to the experts. The world of IT is changing every day and with new technology, and new dangers, on the horizon it’s important that you are able to keep up with what’s what. A dedicated IT support company is constantly on a learning curve, sharing knowledge with each other, trouble-shooting and gaining hands on experience that they can use to the benefit of their clients. Many start-up owners on the other hand find that taking a DIY approach to the world of IT often causes more headaches than it’s worth.

Scalability
The trajectory of a start-up can be quite unpredictable. Bloated teams and expensive salaried employees mean that when it comes to tightening your belt there can be difficult decisions to be made. A good IT support service will be able to support you throughout your journey and be ready to offer you even more support should your business begin to take off and scale back when needed.

Security
As we mentioned in a recent blog, malware, viruses and hacking attempts are a very real threat to UK businesses. In fact, it’s been estimated that there are almost 40 attacks every day on businesses in Great Britain. With this in mind, it’s absolutely integral that start-ups take their internet security seriously and stay up-to-date with the latest threats. By outsourcing your IT support to a well-respected company, you can sleep safe in the knowledge that your systems are well protected.

IT support is essential to a business, no matter the size. Here at ECL we provide a range of IT support agreements at highly competitive rates including fixed-fee rolling monthly agreements with no long-term tie-in’s. To find out more please contact us on 01268 575300.